Careers at Argyll Holidays

Careers at Argyll Holidays

We here at Argyll Holidays are fans of taking the road less travelled. Stop and smell the roses, see a part of the world you’ve never seen and do something a little bit different. We’re in the business of creating great holiday memories, and that’s for our staff as well as our guests.

Argyll Holidays is a family business, based in several stunning locations all throughout the West of Scotland. Boasting eight holiday parks and two hotels, we have a variety of opportunities available, perfect for launching, expanding or furthering your career in tourism and leisure.

If your passion lies within the great outdoors, in customer service, in hospitality or you’re just excited to get out and see the world, escape today and apply to join the family.

Take the time to work in one of the most beautiful parts of the world, make some new friends and create a future tailored to you. We’re now recruiting for our next generation of explorers, adventurers and nature lovers.

Benefits of working at Argyll Holidays

  • Free Gym Membership
  • Free Swimming, Sauna & Steam
  • Staff Discount on Restaurants, Bars, Activities & Treatments
  • Family & Friends Rates for Accommodation
  • Career Development
  • Free Uniform
  • Training Provided
  • Exclusive Local Discounts
  • Generous Retail Savings & Cashback
  • Annual Achievers Awards
  • Workplace Support Services
  • 28 Days Holiday (Pro Rata)

Assistant Food & Beverage Manager

Lochgoilhead, Argyll & Bute

We’ve got an exciting opportunity for an Assistant Food & Beverage Manager at our Drimsynie Estate, in the idyllic setting of Lochgoilhead, Argyll.

Our award-winning complex of premium lodges, chalets and caravans is just over an hour from Glasgow, with a newly built food and beverage area including new kitchen, restaurants, terrace bar, conference and banqueting facilities in June 2018.

The role includes competitive salary plus bonus, pension, benefits, as well as a live-in opportunity. 

You'll have previous management experience and pride yourself on ensuring our guest service is second to none.

We’re focused on our guests, and we want an Assistant Food & Beverage Manager who shares that enthusiasm for delivering great hospitality while understanding how to run a business in a competitive commercial environment. 

At Argyll Holidays we work towards the highest levels of guest satisfaction and delivering great holiday memories. We’re passionate about developing talent, running annual bonus schemes and awards to mark achievement.

You will also benefit from free Gym membership, unlimited access to our pool and spa as well as staff discounts on food, beverages, activities and park stays. 

So if you’re passionate about fresh food and great guest service, love supervising others, fostering teamwork and a can do attitude; if you have a proven track record in getting results through product knowledge and suggestive selling, this is the job for you!

Group Head of Marketing

Lochgoilhead, Argyll & Bute

A rare opportunity has arisen to take on a key leadership role here at Argyll Holidays, an award-winning holiday park operator with 4 and 5 star holiday parks across the West of Scotland

Utilising your consumer marketing expertise and commercial focus, this is your chance to further strengthen our brand, with an exciting, engaging and robust marketing strategy.

With over 50,000 people holidaying with us every year, many year-on-year, and over 1300 lodge and caravan owners, our brand represents an all-round holiday experience across the generations, whether for family fun or quiet tranquillity.

But we know we can do more – and that’s where you come in. Are you willing to take on the challenge, to innovate, and implement a vision?

As part of the Senior Management Team and reporting directly to the Board of Directors you’ll be able to show that you’re results driven and have identified and put to work strategies for growing revenue streams, maximising commercial opportunity, improving customer experience and anticipate trends.

To do this, you’ll need to:

- Carefully plan and manage the annual marketing budget,

- Utilise the support of our marketing team, currently consisting of our Digital Marketer, Events Co-Ordinator, Marketing Assistant and In-house Graphic Designer,

- Manage the Group-wide E-commerce strategy, keeping it innovative, relevant and with a measurable ROI,

- Work closely with revenue managers, group-wide, in continually identifying new market opportunities.

- A strongly developed commercial focus is essential, from monitoring competitor activity to developing detailed analysis models and management reporting across all channels, revenue and conversions.

Proven experience in the following is essential:

- B2C marketing gained at a senior leadership level within the leisure, tourism, visitor attraction, retail or hospitality industry

- Managing and motivating people, and developing the marketing direction for a brand

- Setting and managing a large marketing budget

- Managing marketing agencies, such as Creative Agencies, PR, Advertising, Digital, Web Development and CRM

You will also need to be:

- Commercially minded with a drive to create and deliver marketing plans that have a direct commercial impact

- Up to date on media buying and the modern media landscape

As the Head of Marketing you’ll receive a competitive salary, along with fantastic additional benefits including 34 days holiday per annum (inclusive of bank holidays), private healthcare following successful completion of probation, contributory pension, a staff loyalty card giving you free access to our pools and gyms, discounts in our retail and food outlets and discounts on holidays with us and our partner organisations.

Team Leader - Pool and Leisure

Dunoon

Argyll Holidays is the leading park resort operator in the West of Scotland. Hunters Quay is our largest holiday park, with a full entertainments and activities programme. In particular, the swimming pool area is extremely popular with our visitors, owners, locals and staff. This excellently appointed park is just over one hour's drive from Glasgow city centre. 

We have an opportunity for a Pool and Leisure Team Leader, reporting to our Pool Manager

As Team Leader your Main Duties will be

Assisting the Pool Manager in the management of the pool, gym and associated areas

Managing, training and developing staff in department

Managing staffing rotas within agreed budget

Pool Testing and Monitoring including Sauna, Steam room and Jacuzzi

Cleaning the pool, gym and associated areas in accordance with Health and Safety and Environmental Health guidelines

Ordering and controlling stock for the pool and gym areas within agreed budgets

Monitoring users of the pool area to ensure they are safe

Ensuring people in and around the pool are complying with guidelines to have a safe and enjoyable visit 

Carrying out first aid and rescues when required

Being alert at all times 

Benefits include full free use of the pool and gym, subsidised staff meals, discounts on all of our activities and holidays, further training and career progression. Accommodation may also be available.
You will need to be NPLQ qualified with at least 1 year's lifeguarding experience, and ideally experience in a similar role. If you meet these requirements and are looking for a permanent position with excellent benefits and prospects, please apply now

 

 

 

Housekeeping Checker, Luxury Lodges and Holiday Homes, Driving Licence Essential

Dunoon

Argyll Holidays own and operate a portfolio of 8 stunning holiday parks and 2 hotels in the West of Scotland.

Our housekeeping team at Hunters Quay Holiday Village, Dunoon carries out a magnificent job in keeping our high quality accommodation there spick and span.

Not only do we have superb cleaners but also a crew of eagle-eyed checkers who double check every single unit on changeover to ensure every last item is in place and the unit is ready for a guest's arrival. No units are released until they've been checked and approved, so our checkers are key in ensuring the timely availability of units for arriving guests.

A driving licence is essential to this role as we cover a large area, as is a strong eye for detail and a high level of efficiency. Previous experience in a similar role is desirable.

Team Leader Housekeeping - Driving License essential

Dunoon

Hunters Quay Holiday Village, close to Dunoon with amazing views across the Clyde, is our largest holiday park, with a full entertainments and activities programme.  This excellently appointed park is just over one hour's drive from Glasgow city centre. Hunters Quay Holiday Village in Dunoon is an award-winning complex of premium lodges, chalets and caravans.

We have an opportunity for a Team Leader to assist the housekeeping manager in the day to day running of the Caravan and Lodge Housekeeping Department. This role requires a Proactive individual who strives to enhance the customer holiday experience by taking a hands-on approach to managing the day to day logistics of the housekeeping department and upkeep of hire fleet to standard. Duties will include

Implementing and maintaining a consistent delivery of a high standard cleaning and laundry service to the company standard

Organising housekeeping rotas on a weekly and daily basis to meet occupancy targets

Supporting recruitment of housekeeping team

Maintaining the upkeep of the hire fleet unit fixtures and fittings and communicating issues to the Housekeeping Manager

Managing the stock of housekeeping and laundry items, inventory management and monthly stock take

Cleaning and checking accommodation as required - including hire fleet units and new staff accommodation

You will have the ability to lead and motivate a team, great organisational, problem solving and communication skills with good attention to detail. Driving license is essential.

If you are looking for a permanent position with excellent benefits and prospects, please apply now

Lifeguard

Lochgoilhead, Argyll and Bute

Argyll Holidays is the leading park resort operator in the West of Scotland.

Due to ongoing investment we have full-time permanent opportunities for qualified Lifeguards. We may also be able to consider applications from candidates willing to undertake STA Lifeguard qualification who meet the pre-requisites of the training.

Drimsynie Estate Holiday Village in beautiful Lochgoilhead is our flagship park, currently undergoing a major investment to extend the main complex building. Offering a full suite of on-site leisure activities and hospitality, the swimming pool area is extremely popular with our visitors, owners, locals and staff.

This excellently appointed park is just over one hour's drive from Glasgow city centre.

As a Lifeguard your main duties will be:

* Monitoring users of the pool area to ensure they are safe

* Ensuring people in and around the pool are complying with guidelines to have a safe and enjoyable visit

* Carrying out first aid and rescues when required

* Being alert at all times

* Ensuring the leisure area standards of hygiene and cleanliness are maintained.

Benefits include full free use of the pool and gym, subsidised staff meals, discounts on all of our activities and holidays, further training and career progression. Accommodation may also be available.

If you hold an NPLQ qualification and are looking for a permanent position with excellent benefits and prospects, please apply now!

Chef / Cook , Accommodation Available, The Goil Inn Lochgoilhead

Lochgoilhead, Argyll & Bute

Job Summary

Based at our friendly local pub with rooms, The Goil Inn, this role is an excellent opportunity for an individual at Commis or Kitchen Assistant level looking to progress and take on more responsibilities, helping to deliver quality, fresh food to our visitors and guests. As a member of our kitchen brigade you'll do food preparation work and basic cooking under the supervision of the Head Chef.

Key responsibilities:

  • Assisting in the preparation of menu dishes
  • Maintaining high standards of hygiene
  • Preparing the ingredients for the chef de parties and sous chefs.
  • Measuring dish ingredients and portion sizes accurately
  • Dealing with deliveries and stock rotation

The role will involve evening and weekend working including some split shifts. Our package includes free access to the pool and gym at Drimsynie Estate plus live in accommodation if required.

Benefits

Competitive salary, free gym & pool, uniform, staff discounts.

General Assistants - Bar, Waiting, Kitchen, Housekeeping & Lodge Cleaning - Seasonal

Dunoon, Argyll & Bute

Hunters Quay Holiday Village is the largest holiday park in the Argyll Holidays portfolio and this summer is set to have our largest number of guests and visitors ever! 

Its a beautiful park with lovely facilities including Hunters Bar & Grill, Quay By The Sea takeaway, Rusty's Funhouse and a superb family leisure pool.

We have opportunities for seasonal workers across Food & Beverage and Housekeeping & Lodges departments from now to October.

We offer a competitive rate of pay along with free access to our pool and gym, staff discounts, subsidised meals on shift and an upbeat, friendly working environment.

Come and spend the summer with us in Dunoon!

Chef De Partie

Lochgoilhead, Argyll & Bute

Do you have proven experience as a Chef De Partie or solid Commis experience and looking for the next move up? Are you looking for an exciting new challenge?

Argyll Holidays is the market-leading holiday park company in Scotland with 8 holiday parks of premium lodges and caravans and 2 idyllic hotels, each set within the most picturesque locations in the country.

With over 50,000 people holidaying with them every year, many year-on-year, and over 1300 lodge and caravan owners, their brand represents an all-round holiday experience across the generations, whether for family fun or quiet tranquillity.

Due to continued success and growth, we are now looking to expand our team through the recruitment of two Chefs de Partie for our kitchens in Drimsynie Estate.  Offering stunning loch and mountain views, Drimsynie Estate offers wedding and conference facilities in addition to family dining in The View and Rob Roy Restaurants.

What will I be responsible for?

Working alongside the talented kitchen team, the successful Chef De Partie will take responsibility for producing fresh quality good in a fast paced environment. We offer a varied menu with family appeal including an exciting range of daily specials. On a daily basis you will take responsibility for:

  • Preparing, cooking and presenting dishes within your speciality
  • Managing and training any demi-chef de parties or commis working with you
  • Helping the Sous Chef and Head Chef to develop new dishes and menus
  • Ensuring you operate with high standards of food safety and follow the hygiene rules to industry standards and HACCP regulations
  • Monitoring portion and waste control to maintain profit margins

Who are we looking for?

As our ideal Chef De Partie you will take pride in delivering delicious food in a consistent and safe manner and also:

  • Be a team player
  • Be able to inject energy and fun in to the work place
  • Enjoy following recipes and plating to spec.
  • Be organised

Rewards & Benefits

In return for your hard work as a Chef de Partie, you will have the opportunity to work for a great company who truly invest in their staff.  As a group we offer excellent potential for progression. In addition to opportunities for further development we offer a competitive salary plus optional live-in accommodation, free access to leisure facilities, staff discounts and pension.  Our kitchen staff also benefit from shared tips.

Please Note: You should have full eligibility to work in the UK and be fluent in written and spoken English

Sous Chef, Accommodation Available, Amazing Location

Lochgoilhead, Argyll & Bute

Argyll Holidays is an award winning Resort and Park Operator based in several beautiful locations throughout the West of Scotland. With 8 holiday parks and 2 hotels, we now have a fantastic team of approximately 240 people working alongside us and contributing to our success.

The stunning new hotel at Drimsynie Estate near Arrochar offers weddings and events in addition to a range of family dining opportunities in beautiful View Restaurant and the entertaining Rob Roy bar.  We are now looking to expand our team through the recruitment of a Sous Chef. 

What will I be responsible for?

The successful Sous Chef will be comfortable working in a family dining environment with a distinct offering and daily specials tailored to tempt the palette.   Working with our very talented Head Chef, you will be capable of producing fresh, good quality food to a fast pace whilst maintaining the level of detail our guests expect.  On a daily basis you can expect to take responsibility for:

  • Controlling and managing food costs
  • Ordering stocks and completing stock takes
  • Organising rotas
  • Overseeing food quality and safety in accordance with industry standards
  • Managing large prep tasks
  • Contributing to dish creation

Who are we looking for?

With a great reputation to uphold, it goes without saying that you will have proven experience of maintaining the highest standards of hygiene and be able to quickly develop your experience of effectively managing a kitchen team to achieve the highest standards of food production. As our ideal Sous Chef you will also:

  • Be a team player
  • Take pride in delivering delicious food
  • Be able to inject energy and fun in to the work place
  • Be creative and inventive in menu development

Rewards & Benefits

In return for your hard work as a Sous Chef, you will have the opportunity to work for a great company who truly invest in their staff.  As a group we offer excellent potential for progression. 

Please Note: You should have full eligibility to work in the UK and be fluent in written and spoken English

Team Leader, Food & Beverage Service

Dunoon, Argyll & Bute

Hunters Quay Holiday Village in Dunoon is an award-winning complex of premium lodges, chalets and caravans.

Based just over an hour from Glasgow, but a world away from the bustle of the city, we offer relaxing breaks to holiday-makers and holiday home owners alike.

We are currently recruiting for a Food and Beverage Team Leader to join our friendly and welcoming team in Hunters Bar & Grill.

An experienced service professional, with staff supervision experience, you will have a warm, personable nature, can do attitude and eye for details that our customers have come to expect.

You will know and understand what it means to deliver amazing hospitality and will thrive on the challenge of always exceeding guest’s expectations.

At Argyll Holidays we work towards the highest levels of guest satisfaction and delivering great holiday memories. We’re passionate about developing talent, running annual bonus schemes and awards to mark achievement.

As part of the Argyll Holidays family you will also benefit from free Gym membership, free parking, unlimited access to our pool/gym and staff discounts on food, beverages, activities and park stays.  We can also offer live in accommodation at very low rates.

So if you’re passionate about fresh food and great guest service, love supervising others, fostering teamwork and a can do attitude; if you have a proven track record in getting results through product knowledge and suggestive selling, this is the job for you.

Spa Therapist - Beautiful Facility - Luxury Products - Accommodation Available

Lochgoilhead, Argyll & Bute

The Sequoia Spa at Drimsynie Estate in the heart of Argyll, is an oasis of calm and relaxation. We offer an extensive range of treatments for face, skin, nails and body, extending from facials and waxing to full body massage, holistic therapies, manicures and pedicures.

In addition to providing beauty and holistic treatments to our owners and guests we welcome visitors to and residents of Lochgoilhead and the surrounding area.

We are looking for someone who ideally has experience gained within a similar role in a 4/5 star hotel or Spa facility; qualified to HND, or NVQ Level 3.

The role is perfect for an individual who enjoys variety in their work, who communicates well with clients and colleagues and who maintains high standards.

As well as providing a competitive salary package, we can offer accommodation, free leisure membership, meals on duty and an extensive range of corporate discounts with Argyll Holidays and external partners.

Sous Chef, Holiday Village

Dunoon, Argyll & Bute

Hunters Bar and Grill at Hunters Quay Holiday Village offers a tasty seasonal menu with flair that appeals to our holiday makers, owners and locals alike.

We have an opportunity for a Sous Chef, who will be comfortable working in a family dining environment with a distinct offering and daily specials tailored to tempt the palette.   Working with our talented Head Chef, you will be capable of producing good quality food at a fast pace whilst maintaining the level of detail our guests expect.  On a daily basis you can expect to take responsibility for:

  • Controlling and managing food costs
  • Ordering stocks and completing stock takes
  • Organising rotas
  • Overseeing food quality and safety in accordance with industry standards
  • Managing large prep tasks
  • Contributing to dish creation

Who are we looking for?

With a great reputation to uphold, it goes without saying that you will have proven experience of maintaining the highest standards of hygiene and be able to quickly develop your experience of effectively managing a kitchen team to achieve the highest standards of food production. As our ideal Sous Chef you will also:

  • Be a team player
  • Take pride in delivering delicious food
  • Be able to inject energy and fun in to the work place
  • Be creative and inventive in menu development

Rewards & Benefits

In return for your hard work as a Sous Chef, you will have the opportunity to work for a great company who truly invest in their staff.  As a group we offer excellent potential for progression. 

Please Note: You should have full eligibility to work in the UK and be fluent in written and spoken English

Receptionist / Complex Customer Services

Lochgoilhead, Argyll & Bute

Drimsynie House Hotel and Complex is a leading holiday destination based in stunning Lochgoilhead. 
An opportunity has arisen for an individual with a sunny personality, reception and customer service experience to join our award-winning team at Drimsynie. 
The position is permanent and will involve working shifts, including evenings and weekends.

As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out including:

  • Handling Guest queries in a positive, timely and efficient manner
  • Ensure an efficient reception experience for Guests
  • Ensure that both the Complex Manager and Reception Team Leader are kept fully aware of any relevant feedback from guests and, or, other departments
  • Demonstrate a high level of customer service at all times
  • Demonstrate a knowledge of the accommodation available across the park and hotel, promotions and other general product knowledge necessary to perform daily duties
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Assist other departments, as necessary

Previous experience is essential and hospitality/hotel reception background would be advantageous. 
Ability to work under pressure whilst keeping a smiling, calm and helpful attitude is also a requirement. 
We offer excellent rates of pay, staff discounts, free gym/pool access and staff uniform. Live-in accommodation can also be made available.

General Assistant, Village Inn

Lochgoilhead, Argyll & Bute

The Goil Inn is a traditional village pub with rooms and is situated at the head of Loch Goil, home to some of the most spectacular scenery in Scotland. The open plan bar, with a welcoming log fire and friendly local custom, serves local and draught beers, a full range of spirits and a broad wine list. In the restaurant, our chef delivers home-cooked, tasty meals using fresh and local produce.

We are currently recruiting for a GENERAL ASSISTANT to host the range of visitors and local guests who keep the Goil Inn the hub of village life.

The roles are all-round positions working across different areas of the business – bar/waiting, housekeeping or kitchen depending on the rota requirement – welcoming our guests in a warm and positive way.

A background in hospitality, good sense of humour, strong attention to detail and a team-spirited attitude are essential.

Benefits include a competitive rate plus share of tips, live-in accommodation with WIFI, breakfast and main meal.  Subsidised shift meals are offered when on duty and Goil Inn staff have free membership of the gym and pool at Drimsynie Estate nearby.

An ideal position in an ideal location – apply today for immediate interview.

Lifeguard

Lochgoilhead, Argyll & Bute

Job Purpose:

  • To provide a safe and fun environment, ensuring  the safety of pool users, colleagues and customers  in and around the pool area, preventing and responding to emergencies.

Key Responsibilities:

  • Follow all health & safety and legal requirements with regard to customer numbers, pool testing and all individual leisure areas rules
  • Present a professional appearance and attitude at all times, and maintain an excellent standard of customer service
  • Maintain constant surveillance of activities at the pool to prevent accidents
  • Rescue swimmers  and administer first aid as required
  • Caution swimmers regarding unsafe practices and safety hazards, ensuring all adhere to the pool rules and regulations
  • Immediately report and escalate pool or equipment maintenance issues
  • Ensuring all sign in/out procedures and security pass checks are strictly adhered to in line with our insurance requirements
  • Check and clean all areas within the leisure department to Company standrd
  • Be flexible in your job role and willing to assist in other suitable duties  and tasks as required
  • Be an ambassador for the business at all times, and ensure appropriate conduct at all times
  • Undertake any other duties as required

Education, Training & Experience:

  • NPLQ Qualified
  • Experience of working in a pool environment
  • Personal experience in customer service
  • First Aid Qualification desirable

Hours of Work:

  • Hours as required, dependent on business requirements
  • Working shifts as required
  • Weekend working essential

Benefits:

  • 28 days Holiday Inclusive of Bank Holidays
  • Staff Uniform
  • Free Access to Company Leisure Facilities

Painter

Lochgoilhead, Argyll & Bute

Job Purpose
To deliver high quality painting work to the interior and exterior of structures, buildings and other surfaces, using the correct tools while observing all safety measures.
An excellent painter is knowledgeable in selecting the right material for their job. They have experience in painting with various tools and in various heights and spaces while observing all safety measures.
They must be reliable and deft as well as possess great attention to detail in completing their duties.

Key Responsibilities:

  • Read blueprints/instructions and examine surfaces to determine the kind and amount of work necessary
  • Make on-site preparations such as building scaffolding, covering fixtures etc.
  • Prepare walls and other surfaces for painting by scraping, using sandpaper, removing old paint etc.
  • Fill cracks and holes with appropriate material (e.g. plaster)
  • Mix paint and other materials to prepare the right color or texture
  • Paint surfaces according to instructions with various tools
  • Apply varnish and other finishes
  • Work in a tidy manner, leaving site in tidy, safe and clean standard
  • Take and adhere to all health and safety precautions
  • To be appropriately dressed in clean uniform and personal presentation  to a high standard

Education, Training & Experience:

  • Proven experience as a Painter
  • Industry relevant qualifications
  • Excellent knowledge of painting materials and how to select, mix and apply them
  • Solid knowledge of commercial and/or construction painting techniques
  • Aptitude in using the correct tools
  • Manual dexterity with excellent balance to work on scaffolding, ladders etc
  • Conscientious with great attention to detail
  • Good level of spoken English

Hours of Work:

  • 40 hours on a shift basis including week-ends and bank holidays
  • Additional hours as required dependent on business requirements

Benefits:

  • Contributory pension
  • 28 days holiday
  • Company discount scheme
  • Company Uniform

Reception Team Leader

Dunoon, Argyll & Bute

Job Purpose:

To take full accountability for the day to day running of Reception. Ensuring the delivery of excellent customer service at all times and taking ownership of any customer care issues and ensure they are rectified in a timely manner.
 

Key Responsibilities:

  • To create and maintain a customer focused environment and ensure exceptional customer service is delivered at all times
  • To manage all aspects of the Park Reception operation and encourage, train and develop the Reception team to take responsibility and build relationships with our guests from check in to check out and with our owners for the lifetime of their ownership
  • To ensure that cost effective rotas are prepared in a timely manner that matches the business requirements and budget requirements
  • To ensure owners admin such as debtors, licenses and insurances are kept up to date at all times
  • To work with the Site Services team to ensure all owners and guest jobs are dealt with in a timely manner
  • Build relationships with owners and holidaymakers and resolving queries including escalated issues within agreed timescales and follow through to satisfaction
  • Maximize all opportunities to improve business performance including upselling, Gym Memberships and new business bookings
  • To pro-actively trouble shoot and resolve team, customer and operational issues when they arise in a timely, professional and effective manner
  • Ensure all Reception team are trained to provide n information service on all Park activities, facilities and local services and attractions
  • Ensure Check in and Check out of all guests is done in a courteous manner by all Reception Team and that all information required is given
  • To ensure the Park Telephone system is efficiently operated and answered within the company standard time
  • Ensure all Welcome Packs have corresponding information
  • To manage an efficient support service to resolve guest issues, housekeeping, maintenance etc
  • To manage the issue and control of all guest and owner keys
  • To control all Reception cash handling in line with the company procedures
  • To act as an ambassador for the business and ensure that the company is promoted externally on all occasions.
  • To keep up to date and communicate any key business information to the team in a consistent and positive way
  • To manage the recruitment of Reception team as required
  • To carry out team meetings and one 2 one’s regular which are documented and used to drive the department forward
  • Support and manage any disciplinary action as required
  • Training and developing team to the required standard
  • To perform any other duties as required by the company

Education, Training & Experience:

  • Previous Reception and customer care experience
  • Previous experience of leading a team
  • Educated to a good level of numeracy and literacy

Hours of Work:

  • 40 hours per week
  • Weekend and bank holiday working essential
  • Additional hours as required dependent on business requirements

Part-Time Housekeeper (Approx. 16 hours per week)

Lochgoilhead, Argyll & Bute

Argyll Holidays Housekeeping & Lodges team is key to the rave reviews our holiday accommodation attracts. We currently have Part-Time (approx. 16 hours per week) and Seasonal vacancies at Drimsynie Estate in Lochgoilhead.

Ideally you will have a demonstrable eye for detail and a high level of hygiene standards.  You enjoy the satisfaction of creating a clean and hygienic welcome for guests and working as part of a close, collaborative Housekeeping team.

Our terms and conditions are very competitive and you will also benefit from free access to our pool and gym, staff discounts, pension scheme and a supportive, team-orientated work environment.

Join us and help create amazing holiday memories for our customers.

Requirements:
•Attention to detail, passion for cleanliness
•Pleasant and upbeat manner
•Physically fit
•Customer service focused

Hours of Work:
•Part-Time Mondays, Fridays or Saturdays

Housekeeping Manager

Argyll & Bute

Job Purpose:

To enhance the customer holiday experience by taking a hands on approach to managing all aspect of the cleaning and upkeep of hire fleet to standard and within budget.
 

Key Responsibilities:

  • To organise cleaning rotas on a weekly and daily basis ensuring hire fleet units are ready for 4pm check-in.
  • To ensure staff operate to the standards set out in the Housekeeping and Laundry SOP’s
  • To ensure all check out hire fleet units are cleaned on date of departure and on stand by for let.
  • To ensure all staff accommodation units are checked and cleaned on departure and serviced to standard ready for occupation.
  • To manage the stock of housekeeping and laundry items, inventory management and monthly stock take
  • To send complex manager/general manager orders with costings for approval as and when items are required
  • To plan and organize deep cleaning schedules
  • To maintain upkeep of the hire fleet unit fixtures and fittings
  • To deal with matters as and when they arise in a prompt fashion
  • To maintain consistently high standards in all areas of responsibility
  • To ensure customer service is at the forefront of the department focus and activity
  • To check hire fleet units and staff accommodation is ready for customers, as required
  • To ensure that Health and Safety regulations are observed including COSHH, Manual handling and lone worker requirements
  • To control costs (including staffing) to ensure operation within budget across all lines
  • To manage laundry operation ensuring efficient, effective and cost effective, customer focused service
  • To lead staff to deliver high standards of performance and to manage poor performance appropriately
  • To undertake training and development of staff
  • To manage staff including performance and ongoing development
  • To act as an ambassador for the business and ensure that the company is promoted externally on all occasions.
  • To liaise with Private Owners with regards to reporting faults, jobs required etc.
  • To develop ways of working with the aim of constant improvement.
  • Work collaboratively with Holiday Home Sales including off site sales to deliver unit housekeeping to standard in a timely fashion.
  • Undertake minor repair works if appropriate.
  • To perform any other duties as required by the company

Education, Training & Experience:

  • Previous housekeeping experience
  • Previous experience of leading a team
  • Educated to a good level of numeracy and literacy

Hours of Work:

  • 40 hours per week
  • Weekend and bank holiday working essential
  • Additional hours as required dependent on business requirements

Benefits:

  • 28 days holiday
  • Company Accommodation if required
  • Free use of Leisure Facilities
  • Various company discounts

Holiday Home Sales Manager

Argyll & Bute

Job Purpose:

To assist and take accountability for Holiday Homes sales and revenue generation whilst helping to effectively manage sales staff.

Key Responsibilities:

  • Achieve all personal sales targets set by the company
  • Plan, implement and motivate sales staff to ensure all monthly and yearly targets are achieved.
  • Actively source and act on all possible sales opportunities from a wide variety of sources including, leads, website, telephone enquiries, holidaymakers, owner referrals, existing owners
  • To ensure that all leads are logged on Park Vision with full details in an accurate and timely manner
  • Effective management of lead to sale conversion
  • Proactively manage leads and enquiries ensuring a consistent follow-up
  • Implementation and training of sales processes and administration and effective record keeping
  • Ensuring that all sales processes from lead to completion are compliant and ethical
  • To offer and arrange finance if required and being compliant with FCA rules and standards
  • Full knowledge of pipeline sales
  • Effective management of handover of units to customers in line with company procedures.
  • Plan and devise effective marketing strategies in conjunction with head of marketing for lead generation of new business and existing owner base
  • Assist in weekly sales meetings and effective implementation of these
  • General administration duties for the holiday home sales department as required
  • Ensure customer satisfaction and assist in the responsibility of all aftersales issues
  • Understand the process for receiving delivery of both new and pre-owned units.  Ensuring they are PDI’d and rectified and reported to the correct manufacturer and followed up
  • Presenting the companies stock in the best possible way eg. dressed, clean, lit, heated, steps, for sale signs, descriptions
  • Ensuring all stock is on the website with several photographs showing the unit dressed (eg. no bare mattresses)
  • Ability to value and appraise stock
  • Represent the company at trade shows and events
  • Proactively engage with holiday home owners
  • Assist in implementation of holiday home owner events and owner engagement
  • Full visibility to all owners and prospective purchasers on park
  • To have a full understanding of all stock, SIV’s and pricing to maximize margin
  • Liaison with other departments across all parks to ensure the smooth running and interaction of holiday home sales

Education, Training & Experience:

  • Previous experience of Sales Management
  • Previous experience of managing cost centre’s and setting budgets
  • At least 3 years personal sales experience
  • Previous experience of IT

Hours of Work:

  • Minimum of 40 hours per week however additional hours as required dependent on business requirements
  • Weekend working essential

Holiday Home Sales Advisor

Argyll & Bute

Job Purpose:

Responsible for achieving the sales targets as set by the Company based on number of units sold / revenue generated. To cover all parks as and when required.

Key Responsibilities:

  • To act on all possible sales opportunities from a wide variety of sources including walk-ons, telephone enquiries etc
  • To carry out park and facilities tours with all prospective customers
  • To pro actively work with existing owners with a view to upgrading
  • Responsible for the whole process from purchase to sale completion
  • To take delivery of units and prepare both new units and used units for demonstration and presentation
  • Responsible for the final unit check, demonstration of appliances and hand over
  • Provision of the after sales service and ongoing customer care
  • To arrange finance if required
  • Take part in both on and off site promotions (Eg Caravan show)
  • To understand Park vision and ensure that all information logged is accurate and timely
  • Proactive lead management based on Park vision
  • To work to agreed service standards of leads provided by New Business Department
  • First point of contact for holiday home owners
  • To strictly adhere to FCA procedures to ensure fair and ethical practices
  • Support and attend Holiday Home Owner activities and events
  • Ensure high standard of presentation of the Holiday Homes Sales office, the show ground and holiday homes for sale
  • Responsible for own learning and development and for keeping up to date with industry and competitor knowledge
  • Other duties as required

Education, Training & Experience:

  • Previous experience of dealing with the public
  • Experience is caravan sales is desirable
  • Competent in IT skills

Hours of Work:

  • Minimum of 40 hours per week however additional hours as required dependent on business requirements
  • Weekend working
  • 6 days in peak season (June - September)
  • May be a requirement to cover other parks / work at different locations

General Assistant - Drimsynie House Hotel

Lochgoilhead, Argyll & Bute

Job Purpose:

To serve customers with a range of food and beverages, maximizing sales opportunities.

Key Responsibilities:

  • Serving customers with consistent, excellent customer service
  • Adhering to the company 6 key principles of Customer Care
  • Up-selling and suggestive selling at all times
  • Adhering to company cash handling procedures
  • Processing staff purchases correctly
  • Using the handheld and till ordering systems
  • Minimizing customer walkouts resulting in not receiving payments
  • Adhering to legal requirements with regard to selling alcohol
  • Reporting maintenance issues/ problems to reception on a daily basis
  • Adhering to company stock handling and wastage procedures.
  • Rotating stock to reduce wastage
  • Checking the quality of the food being served.
  • Liaising with the kitchen with regard to meals, snacks etc
  • Using the coffee machine as directed, ensuring consistency with products being served
  • Preparing cutlery, napkins, condiments etc
  • Assist with serving at functions
  • Working in a clean, tidy manner
  • Using cleaning chemicals safely in accordance with COSHH regulations
  • Following all related company procedures
  • Any other suitable duty or task as required

Education, Training & Experience:

  • Personal experience in customer service
  • Elementary Food Hygiene Certificate
  • Excellent Communication and People Skills

Hours of Work:

  • Hours as required, dependent on business requirements
  • Working shifts as required
  • Weekend working essential

 

Bartenders & Waiting Staff - Accommodation Available

UK, Argyll & Bute

Permanent and seasonal opportunities available with decent hours, competitive rate and great tips in a gorgeous setting, one hour from Glasgow and two hours from Edinburgh.

Argyll Holidays is the leading independent holiday company in Scotland.  Our business started in Lochgoilhead, home to two of our most popular venues - the Drimsynie Estate and the Goil Inn.

If you've never been, come and see how beautiful and welcoming Scotland can be.

We look for experienced Bar and Waiting Staff who enjoy working in a leisure and hospitality environment where the focus is on ensuring guests have an excellent holiday with us.  

In return we offer a high standard of staff accommodation, a positive, friendly work environment, coaching and training for personal development and a range of benefits including free gym membership and pool.

If you thrive in a busy, service-orientated workplace which guarantees guests a unique holiday experience with activities, events, live music and a high level of customer satisfaction, contact us today for interview.

 

Before applying to this position please view our privacy policy.